REFUND POLICY

Last Updated: June 2026

Digital Product Policy

Due to the nature of digital software licenses and activation keys, all sales are generally considered final once the product has been delivered.

However, Software Vault may issue refunds under the following circumstances:

Eligible Refund Situations

• The license key is invalid and cannot be activated.
• The wrong product was delivered.
• Duplicate charges were made.
• The purchased product cannot be provided.

Non-Refundable Situations

Refunds will not be granted when:

• The product has been successfully activated.
• The customer purchased the wrong product.
• The customer failed to verify system compatibility.
• The customer no longer needs the software.
• The software publisher changes product features or requirements.

Refund Request Period

Refund requests must be submitted within 7 days of purchase.

Refund Processing

Approved refunds are processed to the original payment method and may require 5–10 business days to appear, depending on the payment provider.

Contact

WhatsApp: +1 (504) 475-4728